What does rework indicate in a QA process?

Rework in a QA process refers to the unplanned repetition of steps within an existing work package or functional work package (CWP/FWP). It typically arises due to the need to correct defects, improve quality, or address issues that were not captured or resolved during initial development. When errors or quality problems are identified, the QA process may require going back to certain stages of the work to fix these issues, which constitutes rework.

This option aligns with the practical realities of software development and quality assurance, where tasks often need to be revisited to ensure the final product meets the required standards. In this context, rework is essential for maintaining quality and ensuring that defects are properly addressed before the product reaches the end-users.

In contrast, the other choices describe scenarios that do not directly align with the common understanding of rework. Overhauling documentation and planned changes refer to organized processes rather than unplanned repetitions, and a complete restart implies starting from scratch, which is generally outside the definition of rework. Activities associated with documentation and task planning are more aligned with project management and less with the iterative correction processes typical in QA.