Which tool is commonly used for defect tracking in QA processes?

JIRA is widely recognized as a leading tool specifically designed for tracking defects and managing issues within QA processes. It provides comprehensive functionalities for issue tracking, allowing teams to create tickets for bugs, assign them to team members, prioritize them, and track their status through resolution. The interface is tailored for agile workflows, which is advantageous in software development environments.

In addition, JIRA integrates seamlessly with other development and testing tools, enabling better collaboration and oversight throughout the software development lifecycle. This centralized management of defects facilitates communication between QA and development teams, enhancing the efficiency of the entire QA process.

While tools like Excel can be used for tracking purposes, they lack the robust features and collaborative capabilities that specialized tools like JIRA offer. Similarly, Photoshop is a graphic design tool and does not cater to defect tracking. Slack serves primarily as a communication tool, which, while useful for discussions about issues, does not provide the structured environment necessary for detailed defect tracking and management.